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DK ORNAMENTS
Trusted Wholesale Partner Since 2018
Wholesaler aur Manufacturer of 18 Karat Gold Jewellery, serving since 2018. Hum wide range provide karte hain jaise kunda pendants, rings, bangles, earrings, necklaces, nath, maang tika aur mangalsutra. Humara focus hai best quality, latest designs aur trusted customer relationships.
Govt. Registered
Since 2018
Best Designs
Unique Collection
100% Purity
BIS Hallmarked
Best Rates
Wholesale Price
Frequently Asked Questions
Eligibility & Minimums
Q: Can I buy a single piece for personal use?
A: Yes, but only if you are a small business owner.
Q: Is there a Minimum Order Amount (MOQ)?
A: We require 10 to 20% Advance as per the item and weight.
Pricing & Gold Rates
Q: Is plain price shown on the website final?
A: No. The prices shown are estimates based on the current market rate. The final billing will be done according to the Live Gold Rate on the day of pickup/dispatch.
Q: Do you provide GST Bills?
A: Yes, we provide proper GST invoices for all wholesale purchases. You must submit your GST number during registration.
Custom Orders
Q: Can I order a design from a photo?
A: Yes! We specialize in custom orders. Send us the photo on WhatsApp, and we will manufacture it. Custom orders require a 10% non-refundable advance and take 7-10 days.
Q: What if the weight increases in the final product?
A: Jewelry making is handwork. A variation of ± 5-10% in weight is normal. You will be billed for the actual weight of the final product.
Payment & Delivery
Q: Can I pay cash on delivery (COD)?
A: We accept a token advance to confirm the order. The remaining balance must be paid via Bank Transfer (RTGS/NEFT) or Cash before or at the time of shop pickup. We do not ship without full payment.
Q: Do you offer home delivery?
A: Currently, No.
Policies & Terms
English Terms
- Shop Pickup Only: We do not offer shipping. Customers must collect their orders directly from our shop.
- KYC Verification: We reserve the right to request business proof (GST Certificate, Visiting Card, or Shop Photo) before confirming an order.
- Right to Cancel: DK ORNAMENTS reserves the right to cancel any order if the customer profile does not meet our wholesale criteria.
- Pricing: Only advanced amounts are taken to reserve the item and to place a custom order. Final billing will be calculated based on the Gold rate on the day of pickup.
- Weight Variation: Jewellery weight mentioned on the website is estimated. Final billing will be done on the actual weight of the product during packing. The difference amount must be paid before handover.
- Advance Payment: For 'Made to Order' or 'Custom' items, a 10% non-refundable advance payment is required to start the work.
- Payment Methods: We accept UPI, NEFT, RTGS, and Bank Transfers.
- Defect Reporting: Any manufacturing defect or damage must be reported within 24 hours of pickup via WhatsApp with an unboxing video.
- Return Condition: Returns are accepted only for damaged/defective products. We do not accept returns if you simply 'do not like the design' (Subjective returns).
- Custom Orders: Customized, engraved, or 'Made to Order' items are Non-Returnable and Non-Exchangeable.
- Handcrafted Nature: Since our products are handcrafted, slight variations in weight, design, polish, or stone color may occur. This is not a defect.
हिंदी नियम (Hindi)
- सिर्फ शॉप पिकअप (Shop Pickup Only): हम डिलीवरी की सुविधा नहीं देते हैं। ग्राहक को अपनी ऑर्डर हमारी दुकान से ही लेनी होगी।
- KYC सत्यापन: ऑर्डर पक्का करने से पहले हम बिज़नेस प्रूफ (GST सर्टिफिकेट, विजिटिंग कार्ड, या दुकान की फोटो) मांग सकते हैं।
- रद्द करने का अधिकार: यदि ग्राहक हमारे होलसेल मानदंडों को पूरा नहीं करता है, तो DK ORNAMENTS ऑर्डर रद्द करने का अधिकार रखता है।
- कीमत (Price): एडवांस राशि केवल आइटम बुक करने या कस्टम ऑर्डर के लिए ली जाती है। फाइनल बिल पिकअप के दिन के सोने के भाव पर बनेगा।
- वजन में बदलाव: वेबसाइट पर दिया गया वजन अनुमानित है। फाइनल बिलिंग असली वजन पर होगी। बचा हुआ पैसा सामान लेने से पहले देना होगा।
- एडवांस पेमेंट: 'मेड टू ऑर्डर' या 'कस्टम' आइटम के लिए 10% नॉन-रिफंडेबल एडवांस देना अनिवार्य है।
- भुगतान के तरीके: हम UPI, NEFT, RTGS और बैंक ट्रांसफर स्वीकार সিঁकार करते हैं।
- डिफेक्ट की शिकायत: किसी भी टूट-फूट या डिफेक्ट की शिकायत सामान लेने के 24 घंटे के भीतर वॉट्सऐप पर अनबॉक्सिंग वीडियो के साथ करनी होगी।
- वापसी की शर्त: केवल डिफेक्टिव सामान ही वापस लिया जाएगा। 'डिज़ाइन पसंद नहीं आया' जैसे कारणों पर वापसी नहीं होगी।
- कस्टम ऑर्डर: कस्टम या ऑर्डर पर बनवाए गए आइटम वापस या एक्सचेंज नहीं होंगे।
- हाथ का काम: चूंकि गहने हाथ से बने हैं, इसलिए वजन, डिज़ाइन या पॉलिश में थोड़ा बहुत फर्क हो सकता है। इसे डिफेक्ट नहीं माना जाएगा।
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